Ringold Cabin Rental Policies
IMPORTANT: PLEASE READ ALL POLICIES BEFORE ARRIVAL
Check in is 3:00 P.M. Check out is 11:00 A.M.
Please be sure to check the maximum number of guests allowed in the cabin you are renting. Our maximum guests policy is strictly
enforced. If you bring more than the maximum guests your reservation will be immediately cancelled with no refund. After booking it
is required to that you list all guests and their ages.
Occupancy: The rates listed are based on the maximum of people that the cabin sleeps comfortably.
Keeping your cabin tidy during your stay will be your responsibility. You will also be responsible for leaving the cabin in good
condition when you leave.
Internet/Satellite Service: Although our properties do have internet and Satellite, RCR is not responsible for internet or
satellite/service at any cabin. We live in a rural area and have one provider available. If Internet is detrimental on your trip
you may want to bring a hot spot as we can’t control internet services or speed . Internet/Satellite services are provide as a
convenience & is not integral to the lease. We will make every possible attempt to fix the issue, however, a refund of rents
shall not be given for outages, content, lack of content, speed, access problems, lack of knowledge of use, or personal
preferences with regard to services.
Payment: All reservations must be secured by an adult, age 21 or over, with a valid credit card (Visa, MasterCard, Discover). All guests must be 21 unless occupied by parent or guardian. A drivers license or ID may be requested and must match the name of the credit card used to make the reservation.
A 30% deposit will be processed at booking, and applied toward the total balance. The remaining balance is due 30 days prior to arrival, it will automatically be charged to the card that you used to make the reservation. If you book within 30 days of arrival the entire balance is due at booking.
Cancellations: Weather conditions do not constitute an exception to the cancellations policies. Travelers who cancel at least 30
days before check-in will get back 100% of the amount they’ve paid. If they cancel between 14 and 30 days before check-in, they’ll
get back 50%. Otherwise, they won’t get a refund. No cancellations accepted by email or voicemail messages. You must speak to a
reservationist to cancel. NO Show forfeits 100%.
Confirmation: Confirmation for your reservation will be emailed to the email address you provide on your reservation. Please review
the confirmation for accuracy of dates and accommodations. Please notify Ringold Cabins of any discrepancies in the reservation
immediately upon receiving the confirmation. *Sometimes confirmations fall into your spam/junk mail folder.
Minimum Stays:A two-night minimum stay is required on all reservations and a three-night minimum stay on some holidays.
COVID-19 UPDATE – As of March 14, 2020 the Covid-19 pandemic was widely publicized worldwide. All reservations made after
March 14, 2020 are aware of the risk and therefore our full cancellation policy is in effect.
Protect your vacation investment with Trip Insurance. Trip Insurance can be purchased at www.insuremytrip.com. Declining
coverage voids all possibility of refunds. Ringold Cabins Rentals is not associated with the insurance company, therefore you will
deal directly with them for payment and claims.
Check In Procedures: Prior to your arrival, an email will be sent which will provide detailed driving directions and a key code that you
can use to unlock the cabin door. Please screenshot/print these before departing on your vacation. IMPORTANT: BE SURE TO
FOLLOW THE WRITTEN DIRECTIONS! 911 has mapped the area but GPS is not reliable for the addresses of the cabins. Cellular
service is not always reliable to access data once you are in the area. TRUST US! PRINT or SCREENSHOT your directions and
door code before you depart on your getaway!
Check In/Out Times: Check in is anytime after 3:00 P.M. Check out is anytime before 11:00 A.M. EARLY CHECK INS/LATE CHECK
OUTS ARE NEVER GUARANTEED.
Check out Procedures: Please place all bagged trash in designated area and remove all food from the refrigerator. Shut and lock all
windows and doors. Place all dirty dishes in dishwasher and start. Place a load of towels in washer and start (No linens please)
Items broken or missing from the cabin will be charged to your credit card accordingly.
Pet Policy: We have pet friendly cabins available for your furry friends. If you wish to bring a pet be sure that you are booking a pet
friendly cabin. We don’t make exceptions for pets at our “No Pets” cabins. Failure to comply with our cabin’s “No Pets” policy will
result in a charge of an additional $200 per rental night and eviction without refund.
Smoking Policy: All cabins are non-smoking cabins this includes tobacco, vaps and marijuana. If the cabin smells of smoke, or there
is any evidence of smoking inside the cabin, an additional cleaning fee of $200 per rental night will be processed on your credit card.
An additional fee up to $100 will be charged for littering the grounds with cigarette butts. Please dispose of them properly they are a
fire danger.
Hot Tubs: Not all cabins have hot tubs. If yours does please read the following:
ALCOHOL AND HOT TUBS DO NOT MIX Drinking alcohol in a hot tub can be dangerous. A hot tub causes your blood vessels to
dilate which in turn will cause your blood pressure to rise. This means that alcohol will get into your blood stream faster and
circulate through your body faster which will have a greater effect on you than normal. The heat of the tub and the alcohol combined can cause dehydration and possible heat exhaustion. If you feel any of the following symptoms then get out of the tub immediately:
Light headed, dizzy, nausea, rapid heartbeat, faint or fatigue, headache, extreme sweating.
If the hot tub is not in use then the cover should be closed, leaving the cover open for prolonged periods will reduce the hot tub
temperature and therefore ruin your enjoyment and is a hazard to someone (especially children) falling in the tub accidentally.
• Shower before using the hot tub, to ensure the removal of moisturizers, perfumes that will affect the clarity of the water and
chemical balances, this ensures a pleasant experience for all. Moisturizers, perfumes etc. will make the water cloudy and smell.
• Please take care when using the hot tub and do not run when wet underfoot.
• AT NO POINT SHOULD ANYONE WALK or SIT ON THE HOT TUB COVER. This is both for your safety and to ensure no
damage to the cover itself. THE REPLACEMENT COST FOR THE HOT TUB COVERS IS $400 PLUS.
• DO NOT USE THE HOT TUB IF YOU HAVE SKIN, EAR, GENITAL OR OTHER BODY INFECTIONS, OPEN SORES OR
WOUNDS. AT NO POINT SHOULD THE HOT TUB BE USED IF YOU SUFFER FROM THE ABOVE. THIS COULD CAUSE
THE SPREAD OF INFECTION, IRRITATE YOUR CONDITION FURTHER AND CONTAMINATE THE HOT TUB FACILITY. DO
NOT GET INTO THE HOT TUB WEARING FAKE TAN, MAKE UP, BODY CREAM ETC. THIS WILL CAUSE SIGNIFICANT
DAMAGE TO THE TUB AND FILTRATION SYSTEM AND CAN CAUSE IT TO BE UN OPERATIONAL AND HAVE TO BE
CLOSED TO YOU OR THE NEXT GUESTS.
• DO NOT EAT FOOD OR SMOKE IN THE TUB.
• DO NOT USE THE HOT TUB IN HIGH WINDS THIS WILL DAMAGE THE LID AND BE A SAFETY HAZARD.
• DO NOT leave children unattended in or near the tub even when the lid is closed.
• You use the hot tub at your own risk. We cannot be held responsible for your safety whilst you are using the hot tub. You will be
held responsible for any damage.
Firewood & Campfires: Firewood is provided. We suggest you bring fire starter and matches as they are not provided. Please note
that it is against the law to leave campfires unattended. During times when there are high fire danger/bans imposed by the State of
Oklahoma no campfires are allowed. We live in the forest and during burn bans it is very dangerous to have a camp fire or throw
cigarettes on the ground.
Fireworks & Discharging Firearms: Fireworks and discharging firearms on or near cabin properties is strictly prohibited at all times
for the safety and consideration of all owners and guests. Since most all land is privately or government owned, there is not a place
for fireworks that we are aware of. In dry seasons, fireworks compromise the safety of our entire area. Please be considerate and
respect of the area and rules, owners, and other guests. If you are caught shooting fireworks, law enforcement will be called
immediately.
Quiet Hours: Quiet hours are 10:00 P.M. -7:00 A.M. Shooting guns, fireworks, or other explosives are not allowed on any of the
cabin properties. Loud music is prohibited at all times. Noise complaints will be handled by local law enforcement. Penalties/fines/
eviction without refund may occur.
Damages/Missing Items: Damaged or missing items bill be charged to your credit card upon your departure. All cabins are inspected
and inventoried prior to your arrival and immediately following departure. Please do not rearrange the furniture in your cabin. Doing
so may result in damages.
Lost Items: A $25 shipping/handling fee, or actual shipping charges if higher, will apply if you request us to pack and ship your items
that are left behind. Friendly reminder…Be sure to take phone chargers, ice chests, shaving kits and jewelry when you checkout.
Check night stand and dresser drawers before leaving.
ATV Riding: ATV, 4-wheelers, as well as any unlicensed off-road vehicles, are not legally permitted on cabin property. Information
regarding permitted areas may be found on our website.
Wildlife Encounters: Due to the location of our cabins in forested areas, there is a chance guests will encounter some type of wildlife,
insects, or stray animals. Each property is professionally treated on a scheduled basis for interior pests, but due to the natural
habitation of the forest, no refunds or compensation will be given for any problems resulting from pests inside or outside the cabin.
Do not feed animals you may see around the cabin nor permit them to enter the cabin. Do not allow children to play with, pet or feed
stray animals. We are not responsible for any wildlife or animal encounters of any kind. RCR is not responsible for medical bills
resulting from injuries resulting from encounters with wildlife or stray animals.
*Reminder…. you might want to bring bug spray.
LIABILITY: All outdoor activities involve certain inherent risk of injury up to and including death. Every effort will be made to secure
and make safe all facilities under our management. It is expressly understood and agreed that neither the owner, nor the
management company of said premises, shall be liable for any damages or injury to guest, guest’s guests or their families, or to any
of their property from whatever cause arising from the occupancy or use of the premises by guest and their family and guests.
Not all cabins have ponds or storm shelters. If your cabin has a pond…Guest take full responsibility when exploring and fishing at
the ponds or using the storm shelter during in your stay at Serenity Cabin. Swimming in the pond is NOT allowed. Please do not
open the storm shelter door or allow children to go in the storm shelter unless it is an emergency.
The steps are steep, and the door is heavy.
It is our desire that these policies will help insure all your expectations are met during your stay and that all reservations are handled
properly, and that our quality of service remains above reproach. Violation of these policies may subject property guest to immediate
eviction from property without refund of reservation fees.
Thank you for choosing Ringold Cabins. Please come relax and enjoy your stay!